If you have not resolved the problem, try each of these steps in progression:
· Please close all other open applications and all other browser windows (this is less important on a mobile device). Relaunch your browser and try again.
· Empty your browser cache, relaunch your browser, and try again.
· Reboot your device, and reattempt playback.
· Do you have another device you could use to try to play back the live stream?